I really liked this chapter. I liked reading about the different techniques, which a mediator uses. I feel like I could really use these and that they would make a big difference when dealing with disputes. My favorite one is fractionation. I like the idea of taking a big issue and breaking it down into smaller more manageable ones. That is definitely more my style. So I feel like now that I know of it, I am going to use it when something major comes up. Not going to lie, after reading about all these techniques, mediating sounds like a pretty cool little job. But, I feel that if the two arguing people are fighting over something small and silly, I would laugh in their faces about it. I think its safe to say that laughing in their faces is a no-no. But then again, maybe if I were to laugh in their face they would understand and see how silly their argument is.
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